Make what your company knows usable.
We organize approved knowledge so people and AI tools can find it, with owners and rules for what can be trusted.
The jobFinding the right answer at work
How it’s done now
- Answers are buried in old chat threads
- There are three versions of the same policy
- Only one person knows the answer
- New starters have to ask around
With an AI agent
- One approved source for each topic
- Every topic has a named owner
- Answers show exactly where they came from
Work that comes up every week.
Choosing the trusted sources
Which documents count, who owns them and how they’re kept current.
Connecting them to your tools
So assistants answer from the approved version, with access matching who can see what.
Answering staff questions
With the source shown, and a hand-off when the sources don’t cover it.
Onboarding new people
Answers and pointers for the first weeks.
Example workflows
Jobs we can set up in the tools you use. Each is scoped to your process.
- ExampleSupport
Knowledge assistant
Answers staff questions from approved sources, and passes on the ones it can’t answer.See the workflow - ExampleSupport
Help-content assistant
Turns resolved tickets into draft help articles for the team to edit. - ExampleOperations
Onboarding guide
Answers a new starter’s questions and points them to the right people and documents.
How we can help
What we’d measure
Agreed with you at the start, against how the work runs today.
- Answers that cite an approved source
- Questions passed to an owner
- Time for a new starter to find answers
Tools this often involves
Discuss your knowledge and context work.
Tell us which work you’d like to change. We’ll suggest a sensible place to start.